Despite the extremely challenging environment in 2020, the momentum of Southeast Asia’s digital economy has clearly not been derailed.
Google, Temasek and Bain recently reported that Southeast Asians spent, on average, an hour more a day on the internet during COVID-19-imposed lockdowns, accessing essential goods, healthcare, education, and entertainment. The region added 40 million new internet users in 2020 and they are here to stay – 94 percent of new digital service consumers intend to continue with the service post-pandemic.
HealthTech and EdTech played a critical role during the pandemic, with impressive adoption rates. E-commerce, online media and food delivery adoption and usage surged – the region’s digital economy hit US$100 billion in Gross Merchandize Value (GMV) last year, with Vietnam and Indonesia experiencing double-digit growth. GMV is on track to exceed $300 billion by 2025.
Maximizing the immense potential of the digital economy will undoubtedly be vital to the region’s overall economic recovery efforts. At the heart of these efforts sits the engine of Southeast Asia’s diverse and dynamic economy – the micro, small, and medium-sized enterprises (MSMEs). MSMEs account for 95 percent to 99 percent of all business establishments and more than half of the total employment in all ASEAN member states. SMEs also contribute 30 percent to 53 percent to each member state’s gross domestic product. Digitalization of the region’s MSMEs so that they may contribute more significantly to the digital economy is thus crucial.
To that end, governments in the region must consider policies that encourage greater entry and participation of MSMEs in the digital economy, spur innovation, and empower these businesses with the ability to grow and invest for the future.
Across Southeast Asia, the pandemic pushed many traditional businesses to adopt new ways of selling to customers and accept digitalization as the way forward, accelerating the region’s overall digital transformation. Sea Insight’s research shows this can have significant and lasting positive economic impact for SMEs’ revenue and productivity.
As we look to recover from the devastating economic impact of the pandemic, governments in the region need to seize the opportunity to help MSMEs build resilience and emerge stronger by accelerating digitalization and building an inclusive digital future. This requires a unified and collaborative approach between the public and private sectors, whether it is in co-developing digitalization initiatives or adopting a consultative approach in policy making.
The priority must be to create the best possible ecosystem for MSMEs to thrive in the digital economy so that they may power the overall recovery of the region’s economies.
July 02, 2021
